Mobile OS versions: New statistics on Android usage


For several years iOS has set the bar pretty high when it came to users installing new OS versions.  Within days of a new iOS version being released by Apple, millions upon millions of people will have downloaded and installed it.  Partly this is because Apple has been very good at making new versions available… Read more »

Rebuilding the Search Index on Remote Servers with Sitecore 7


I made a rookie mistake with Sitecore 7. I didn’t properly define an indexing strategy before launching a new multi-server Sitecore instance. I have spent a lot of time working with Sitecore 7 but have found myself overwhelmed by the myriad of indexing strategies available for our shiny new Sitecore websites. Finally, I was forced to dig… Read more »

CASL: Is This What’s Going to Save Email Marketing?


In his latest video blog, Andrew talks about the Canadian Anti Spam Legislation. He describes what it is and how you can protect yourself from getting a fine.

'Change every password everywhere': HeartBleed's Threat to Web Security


If you are running OpenSSL on your servers, please make sure to fix the HeartBleed Bug as soon as possible. As many of you have heard by now, the web has recently been struck by an internet-wide security flaw known as the HeartBleed Bug. HeartBleed affects sites that use Secure Sockets Layer (SSL) encryption. We have put… Read more »

The Future is Now!


The internet of things is moving past your phone and into things like your coffee maker, your car starter or home thermostat. As the list of connected devices continue to grow, they will open up new marketplaces and present new opportunities.

Raising money for Make-a-Wish: Mustaches for kids at bv02


A few brave bv02 souls will be donating some valuable face real estate to the Make a Wish Foundation of Eastern Ontario this November.

What do customers think of your CX?


Customer experience (CX) is the sum of all experiences a customer has with your brand – it represents the holistic value that you bring forward to the market.

Halloween 2013


We look for any reason to get creative around the office, so it’s no surprise that when Halloween comes around every year, we get pretty excited.

Is this the future of alumni giving?


The concepts of crowd funding and micro-donations are only getting bigger, and different groups are targeting the same market alumni associations have held for years. Most pressingly, they’re offering more emotional engagement with their causes than the associations have been. It’s time to change that around.

8 Reasons to Create a Web Video


In my last blog post, I highlighted five fundamental principles to keep in mind when making your next web video. My first point was that when making a video, you should have a clear purpose in mind. That generated more than few conversations about why companies (and people!) choose to communicate through video. Here’s a rundown of the top ways companies are finding success with web videos.